Job Description

Job Description

Job Description

Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an Application Support Analyst to join our team at Turning Stone Resort Casino in Verona, NY - supporting IT Applications for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and Savon Convenience Stores as well as our golf courses, off-site properties, police department, and other entities.

We are currently seeking a Computer Engineer to join our IT/Innovation team.

Summary: The Computer Engineer's role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the ComputerEngineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide training where required.

Duties & Responsibilities :

• Configures and deploys LANs, WANs, and wireless networks; including - but not limited to - firewalls, routers, switches, wireless, and other hardware as required.
• Configures networking devices to ensure their smooth and reliable operation for the fulfillment of business objectives and processes.
• Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.
• Ensures network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
• Participates in managing all network security solutions.
• Performs system backups and recovery.
• Configures and implements new and existing equipment, hardware, and performs software and hardware upgrades.
• Performs security audits, system backups and recovery.

Minimum Requirements:

• An Associate's Degree in Computer Science (or related discipline) and/or minimum equivalent experience of six or more years working in an IT environment.
• Minimum of three years related work experience in Casino, Hospitality, Banking or Entertainment industry or other high volume, complex, demanding customer oriented IT environment.
• Must have expert knowledge of Networking Concepts, such as Transmission Control Protocol, Internet Protocol, Dynamic Host Configuration Protocol, IP Addressing, Variable Length Subnet Masks, Remote Access, cabling systems, wiring topologies, and security.
• Must have proven experience with Extreme networking or SPBm.
• Must have proven experience with enterprise wireless solutions
• Must have proven experience and success with LAN, WAN, and WLAN design and implementation.
• Must have proven experience with network capacity planning, network security principles, and general network management best practices.
• Must have working technical knowledge of current network hardware, protocols, and Internet standards, including (OSPF, BGP, DNS, DHCP, NTP).
• Must have strong interpersonal, written, and oral communication skills.
• Demonstrates the ability to present ideas in user-friendly language.
• Is highly self-motivated and directed, with keen attention to detail.
• Must have proven analytical and problem-solving abilities.
• Must be able to effectively prioritize tasks in a high-pressure environment.
• Must have strong customer service orientation.
• Must have experience working in a team-oriented, collaborative environment.
• Flexible and willingness to be on call 24/7.

Work Conditions:

• On-call availability
• Must be able to work swing shift 4 pm -12:30 am.

We offer excellent benefits including, but not limited to medical, dental, vision, flex/HSA, 401K w/matching.

Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

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