Job Description

Director, eCommerce Activation & Innovation

Location: New York, NY

Professional Products Division, eCommerce Acceleration Team

The Professional Products Division (PPD) is looking for a strategic, passionate, pro-active, collaborative, and analytical candidate to join the eCommerce Acceleration Team focused on driving best-in-class digital experiences across all of our B2C and B2B channels.  As the eCommerce activation & innovation lead, you will be customer obsessed, focused on supporting the launch & acceleration of new brands and/or eCommerce channels leveraging a data driven lens. You will help develop the future of PPD’s professional eCommerce content leveraging consumer insights, digital shelf analytics, new predictive & generative AI tools & enhance the customer journey to drive engagement & conversion of our products and brands. 

The candidate must have excellent communication, presentation, & digital content expertise with the ability to work with multiple stakeholders, multi-task in a fast-paced environment while managing expectations to effectively bring projects to life.

• Drive the launch and acceleration of brands on new eCommerce channels using a data driven content & CX approach rooted in insights and the competitive landscape 
  1. Manage content testing opportunities and optimizations
• Support the activation and acceleration of social commerce in collaboration with LUSA CDMO & Brand(s) to drive sales and content engagement
• Champion the usage of Opera, with a focus on process, IP rights compliance & management 
• Co-develop & refine best practice framework for professional eCommerce content & CX in the US
• Cascade learnings, upskill & collaborate with brands, DMIs, channel leads and CDMO partners on best-in-class digital shelf & CX experiences across B2C & B2B to achieve excellence in execution for our brands
• Share updates on US category landscape & workstreams with CDMO & Global counterparts 

Requirements:

• 7+ years of digital marketing, merchandising and/or content creation experience
• Strong understanding of the digital industry; beauty and content experience a plus
• Exceptional written & verbal communication skills
• High proficiency in Microsoft Office: Excel and PowerPoint are a must have skill. Ability to create high impact presentations, storytell & influence cross-functional partners.
• Must be skilled at executing within tight timeframes with excellent attention to detail, accuracy, and a sense of urgency.
• Ability to manage multiple stakeholders and competing deadlines through prioritization & expectation management
• Must demonstrate strong analytical, organizational, critical thinking & problem solving skills
• Ability to gather & synthesize data across multiple sources to formulate insights and manage through ambiguity
• Promotes a culture of collaboration and teamwork within the ecommerce acceleration team and with cross functional peers
• Process-oriented mindset along with high level of curiosity
• Ability to take initiative, act proactively & drive projects to the finish line

Additional Benefits Information As Follows:

Salary Range : $140,100 - $203,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) 

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)   
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)   
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)   
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)   
• Employee Resource Groups (Think Tanks and Innovation Squads)   
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement?At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! 

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. 

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