Job Description
The TRU by Hilton near the Columbus Airport is searching for a Night Auditor to join their front office team.
This position pays $ 15.00-$16.00 / hour depending on experience
Full time Night Audit benefit package offered:
Job Objective: To perform normal front desk duties and complete the nightly audit procedures per brand/hotel standards.
Key Areas of Responsibility: Check-in/Check-out guests, making stay reservations, answering phone calls, valet cars, completing nigh audit procedures after midnight, delivering folios under the doors of due-out rooms, restocking suite shop and checking out guests.
Specific Duties:
Qualifications: To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment. There is minimal direct supervision. Must possess basic computational ability. Knowledge of computer OnQ property management program. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience: Prior hotel experience, Pep training and audit/ front desk preferred.
Language Skills : Must be able to speak, read, write and understand English. Have the ability to work with staff that speaks different languages; ability to respond to common inquiries or complaints from customers, ability to effectively present information to executive staff.
Customer Satisfaction : Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Indus Hotels and Individual Hotel staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Indus Hotels / Individual Hotel associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
We look forward to hearing from you soon!
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