Job Description

Job Title- Pharmacy Care Technician

Location- Fully Remote

Duration- 8 months + Possible extension

Shift- 8 AM – 5 PM

Job Description

• Primarily answering prior authorization inquiry calls/requests with customer service as well as research and resolve formulary and benefit issues using the appropriate reference material.
• Process member prescriptions or prior authorizations through various computer systems ensuring the accuracy of all data and updating as necessary
• Using established criteria and guidelines, the pharmacy technician receives and processes prior authorization requests made by providers and members for medications not inherently covered on a member's prescription drug plan.
• Resolve issues and complaints in a timely manner.
• Performs other duties as assigned by management.
• Handles inbound phone requests and gathers member data to provide information for Pharmacist consultations.
• Safety is paramount and its important for employees to have a safe and secure workspace and communicate with their leadership when that safety (equipment, system, information) is compromised.
• Training is for 4 weeks. Training time is 8:00am-5:00pm. Monday- Friday. This training time is subject to change
• Shift after training is an 8 hour shift with an hour lunch. Candidate must be available as early as 5am and as late as midnight.
• Candidate will work 5 days a week which may or may not include a weekend day(s).
• There is (may be) scheduled overtime and/or working on holidays dependent on business needs.
• Candidate must have their own home internet access/VPN (internet can be hard wired with Ethernet cord)
• Candidate must also have a secure workspace/office in their home
• Candidate must have level skill with working with PC (ex. using mouse and keyboard, accessing and navigating through multiple systems and screens)

Minimum Education Requirement

• Technicians: High School Diploma; Active National and or State Board of Pharmacy Technician Licensure
• Licensure Requirement: Active National or State Board Pharmacy Technician Licensure
• Pharmacy Technicians Certification Board (PTCB)
• State Board of Pharmacy Licensure in state of residenceExCPT – Pharmacy Technician
• Certification with National Health career Association (NHA)
• The National Board of Prior Authorization Specialist

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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