Job Description

Job Description:

Fidelity Digital Assets℠ is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As a Senior Agile Business Analyst on the Fidelity Digital Assets℠ Product Delivery team, you would have the opportunity to directly contribute towards this future. 

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The Role

We’re looking for a collaborative, team-focused Senior Agile Business Analyst with phenomenal interpersonal skills that can work across business and technology departments and teams. This role has the unique opportunity to work on defined products and program wide initiatives.

The Senior Agile Business Analyst plays a critical role in the Agile Delivery and Enablement chapter by gaining deep insights into our Fidelity Digital Assets Jira and Jira Align data. This role will provide analysis on portfolio management for Fidelity Digital Assets , at the initiative, product area and squad levels. The analysis will also extend to conduct feedback surveys to our internal members and external stakeholders to understand customer satisfaction, drivers of our success and areas of opportunity. and key performance indicators.

This role requires a dedicated, curious, and passionate analyst who can:

• Create reports from Jira and Jira Align to provide insights into the health and progress of our initiatives and product areas
• Agile and Initiative level reporting
• Conduct feedback surveys to obtain customer satisfaction levels to drive our focus areas and improvement opportunities
• Provide regular reporting of key performance indicators and operational metrics to gain insight into Fidelity Digital Assets, initiatives, product area and squad level details
• Perform analysis using relevant analysis tools
• Provide constructive feedback for future process and product improvements

The Expertise and Skills You Bring

• Jira and Jira Align experience required
• Bachelor’s degree preferred
• Demonstrated knowledge (5+ years) of business analyst techniques
• Experience in financial services, cryptocurrency trading and custody a plus
• Quality Execution – attention to detail with unwavering dedication to quality
• Partnerships - develop positive relationships and champion a collaborative team environment
• Leadership – demonstrated expertise of leading, influencing, and motivating colleagues without formal authority with a track record of building engaged and empowered teams

Note: Fidelity is not providing immigration sponsorship for this position

The Team

Fidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.​ Fidelity Digital Assets embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.

The Fidelity Digital Assets Product Delivery team is central to enhancing and delivering platform capabilities that serve Fidelity Digital Assets Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.

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Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com .

We welcome those with experience in jobs such as General, General, and General and others in the General to apply.

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